F.A.Q. - Website Hosting

Topics
Specifics on Hosting Providers
Website Hosting: The Basics
Domain Name Registration
'Going Live' and Maintaining Website

Specifics on Hosting Providers

What Countries are the servers that your hosting providers use located?
The website hosting providers we use house websites on servers located UK, Germany, Belize, and Costa Rica. The Costa Rica provider is located in the same building as Dell South America. So, with a Co-Location account, you can purchase a Dell computer(s) minus shipping and taxes and have them formatted and installed without having to ship it yourself. They will also of course provide your technical support on site if needed.
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How stable are the hosting providers and their servers?
The providers have all been researched carefully, and their facilities are all modern and run state-of-the-art equipment with fast transmission speeds on an optical fiber Internet backbone. This fiber-optic base is a great deal faster than what runs in the U.S. and many other areas.
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What are the hosting providers' Privacy Policies?
The providers we use all administer the same privacy policy we have listed on our website. The information given by the client to enter in the whois lookup for the specific domain is the information listed as the contact information for the website. Anonymous Domain Name Registration is offered for those looking to keep their email address private. Emails are forwarded to the client (owner) automatically.
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Website Hosting: The Basics

What is Website Hosting?
For a website to be hosted is for it to be housed on a server at a given location by a hosting company.
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What is 'Offshore' Website Hosting?
The hosting of a website overseas. The offshore hosting accounts we offer allow you to house your website on an international server outside your country of residence.
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Can I Transfer an Existing Domain Name to one of your Hosts' Servers?
Yes. The contact for your current domain, or your prior domain host, can contact your new host to have them redirect your domain name to the new server. This is done by changing the DNS Server Addresses within the configuration at the prior host's server to point to the server at the new host. Your DNS Numbers will be emailed to you upon payment for your new account.
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How many Days does it take to Setup New Hosting?

If you are getting a new website domain, it may be registered as early as the same day, and up to three days, after submission. Once your domain is activated, or if you are simply transferring your domain from another host, it takes approximately 72 hours for the domain to propagate to the new server. In order to make sure there is not a lapse in the service of your domain, we highly recommend that you keep your current service active until the transfer is complete.
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Domain Name Registration

What Domain Name Extensions can I register?

Our website hosting providers support all international domain extensions, including .com, .net, .org, .ws, .biz, .info, .tv, .name, .us, .co.cr, .or.cr, fi.cr, .ac.cr, ed.cr, go.cr, .bz, .com.bz, .net.bz, and .org.bz.
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What does it Cost for Domain Name Registration?

For all countries we offer website hosting in, domain name registration is $75 with any international extension and $150 for anonymous domain registration.
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What is Anonymous Domain Registration?

When the contact information given in the whois lookup is that of a third party. Any attempts at contacting the domain owner are automatically forwarded to the actual owner. The actual owner's email address is held in strict confidentiality.
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'Going Live' and Maintaining Website

How can I keep the Down Time of my Website to a Minimum during the Domain Transfer Period?

If you choose, we will provide you with a temporary IP address for you to upload and test your website before you initiate a transfer. Once the transfer process is complete, the data record will point your domain to our host's server. Then you can request from your previous host that they delete the old domain name information from their DNS server.
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How will I Display my Website on the Internet?

Once your domain name has propogated to the new server, you will need to upload your HTML and associated files to your established account with our website hosting provider. If the first page of your website is an Active Server Page script file, then it must be called one of the following: index.htm, default.htm, index.html, or default.asp. You should ensure that your home page is located in your root directory rather than in a subfolder. Otherwise, your site cannot be displayed unless a browser has that exact subfolder address in the browser window.
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How will I Upload Content to my Website?
You will be given access to your website via File Transfer Protocal (FTP) or it will be published via Microsoft FrontPage server extensions. However, if you choose to have FTP access to your website and/or FrontPage extensions installed, you must work on the site with caution. If you are not careful, you can easily overwrite the extensions and destroy the integrity of the website.
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Will I be able to Access my Website to Update it and Make Changes?

Yes. Our hosts provide you with unlimited access (24 hours per day; 7 days per week) to update and make changes to your website via FTP or FrontPage.
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For a breakdown of all costs, please visit http://www.1offshorebanksource.com/offshore_website_hosting_rates.htm.